TIP #1 FIND ANSWERS YOURSELF
The most annoying thing for a manager is having an employee who asks how to do things all the time! When you don’t know an answer try your companies guideline documents. At my job, they are called Standard Operating Procedures and are available to everyone. Next, I would try Google, a coworker, then your manager. Only then, you go and ask higher up, don’t make your manager do it unless they tell you they will. Be self-sufficient. This also means asking how you can find that information later or how to complete that task. Your manager will thank you for it and it lets you get your job done faster.
TIP #2 USE 365/PHONE CALENDAR
If your job has Office 365 then I suggest putting everything on that calendar. You can add reminders, appointments, events, meetings, conferences, patient visits, marketing calls, etc. After entering them I would then add your boss and other co-workers who need to know about the information. If you don’t have Office 365 put reminders in your phone calendar.
TIP #3 USE STICKY NOTES
You can put the sticky notes tab on every type of computer and I’m telling you it’s a lifesaver! I also use it on my phone when on the go and for personal reminders. At the office, I use paper sticky notes when using the phone or during meetings.
TIP #4 SEND HANDWRITTEN NOTES
Handwritten notes are old school but it’s very sweet nowadays. It can set you apart from competitors in marketing by making you seem more involved in their wellbeing and company. If you send one to support staff they will feel more appreciated. Volunteers are another group that you could send one too to make them feel more involved. It also works well on coworkers for national job days, like National Social Work day or National Boss Day.
TIP #5 CC BOSSES APPROPRIATELY ON EMAILS
Don’t do this wrong, it makes you look like a tool. First, contact the people yourself, I would do 2 times by email and 1 time by phone. Only then, CC their boss on it. You can say, “I have not received ____, per my past attempts”. That is the appropriate way to do it and will keep you in good graces with others.